Frequently Asked Questions

What are the payment methods available?

Jangolo offers 3 main modes of payment: Online: Credit Card and PayPal Account Phone: Orange & Mobile Money Cash: On delivery or upon withdrawal at one of our points of sale (may be subject to a surcharge)

What are the shipping costs?

A package of 500fr CFA (1.5 €) is invoiced for the delivery of the parcels in the zones covered by our delivery service. For the delivery in the quarters or cities not indicated additional costs can be invoiced during planning of the delivery.

Which cities or districts are covered by delivery?

Jangolo deliveries are currently limited to the City of Douala, with a delivery guarantee on time for the following districts. It must be recognized that some areas of the city are very difficult to access. Therefore, we can not always guarantee or guarantee delivery in areas not explicitly listed below.

PayPal does not display in English?

Relax, you've seen it right. Due to restrictions imposed by PAYPAL on electronic commerce in Cameroon, we are obliged to temporarily use a commercial account of a Jangolo entity in Holland. It will be proposed to you by default as a language, English and Dutch. This system will be replaced during the first quarter of 2017.